Careers
We're Hiring!
We’re looking for people to round out our team! Hoping to hire 1-2 part time people with potential for either role to grow into full time. Weekend availability a must!
We're looking for a team player with an empathetic and flexible attitude, ready to jump in where needed and wear many hats. Sharpening experience is a plus, but willing to train the right person!
If interested, send along an email to info@strataportland with a statement of interest! Please also include some form of work history/experience (it doesn’t have to be a formal resume).
Retail and Services Associate
Position Overview
The Retail and Services Associate is responsible for creating a seamless experience for our guests by assisting with in-store purchases as well as day-today servicing, fulfillment, and inventory demands. Their responsibilities include communicating with the team to best support day-to-day operations, upholding product and servicing quality and consistency standards, maintaining equipment and facilities, and safely handling all of our products and equipment. As a small and growing team, we all wear many hats! All of our roles involve a dynamic combination of overseeing backend operational responsibilities while also prioritizing in store retail interactions and sales floor responsibilities.
Schedule/Pay
Schedule: 10:30am-6:30pm Thursday, Saturday, Sunday (This is a part time position with the potential to grow into a full time position.)
$19-$20/hour
Day-to-day
In-store Retail
- Provide friendly service for an authentic in-store experience by welcoming guests and assisting with product sales, answering product questions, and at checkout
- Cash handling reconciliation
- Receive, process, and price incoming merchandise; prepare products for sales floor as needed
- Help to create, organize, and maintain fun and bountiful product displays
- Keeps POS area and sales floor clean, organized, and safe
- Perform day-to-day opening and closing tasks (cleaning retail floor, bathroom, knife counter, taking out garbage, stamping bags, etc)
Sharpening and Servicing
- Assists the with day-to-day sharpening needs
- Safely service and pack orders in a timely, organized, careful fashion
- Work with services team to uphold servicing quality and consistency standards
- Assist with servicing communications as needed
- Safely handle and maintain servicing equipment and facilities
- Assist with workshop cleaning and organization
Fulfillment and Inventory
- Assist in safely packing and ship all outgoing online orders in a timely, organized, careful fashion
- Assist in answering and responding to daily emails, phone calls, and other communications
- Help to receive, inspect, unpack and organize incoming merchandise
- Support processing incoming products for our online store
- Measuring merchandise
- Taking and processing photos for new products
- Help keep unpacking and packing areas neat and organized
- Participate in the inventory counting process
Skills/Interests
- Genuine interest in the subjects, services, and products Strata offers.
- Team player able to respond to the fast-paced flow of the sales floor, balance numerous tasks, and tackle unforeseen priorities on the fly.
- Sharpening, cooking, or experience working with machines a plus.
- Proactive in learning and suggesting ideas to improve aspects of Strata
- Cash reconciliation, customer service experience a plus