Knife + Product Care

Thank you again for your purchase!

We hope you love your new item(s). Below are general care guidelines to help you enjoy it for years to come.

For questions: info@strataportland.com

Use knives and all other items for appropriate tasks only—follow all use & care instructions provided by the manufacturer.
Avoid using non-butcher knives on bones, shells, seeds, frozen items, rinds, woody stems and roots, metal wire, and other hard, tough products.
Never twist, hit, pry, or poke anything with a knife and avoid scraping/dragging the edge.
Only use knives on appropriate cutting surfaces (e.g., end-grain or soft long-grain boards). Avoid bamboo, hardwoods, or hard plastics.
Do not expose any items not designed to handle temperature shock, excessive or prolonged heat, aggressive substances or abrasives, sun or water exposure, undue force or weight, and so on.
It is natural and expected that items and materials may change appearance and condition over time.
Wooden products may swell or contract depending on present moisture within the wood or general humidity in the air, as well as warp in terms shape or flatness (eg. cutting boards), all of which are natural and not a defect.

Most items, especially knives, should be hand washed with warm, soapy water using a soft sponge or rag immediately after use.
Dry with a clean towel immediately after washing.
Store safely, away from heat and moisture.
Apply a food-safe oil as needed.
Never use a dishwasher for knives or any other items not intended for such.
Do not use knives with chips or broken tips.

All steel — including stainless — can rust if not properly maintained.

Clean and dry knives promptly after use, not after meals.
Patinas on carbon steel are normal and in fact protective against rust; however, red or orange rust should be removed with a non-abrasive metal-safe polish and soft cloth or paper towel.
Never use anything abrasive to clean a knife from general use or rust removal unless absolutely required.
Carbon steel knives may discolor certain products, especially acidic ones like citrus or onion, but they are completely safe to eat, even if you can smell or taste a difference (it's largely natural iron oxide). Discoloration of products will subside as the patina forms and stabilizes.
Regular inspection will help prevent corrosion.
We do not offer returns, discounts, or exchanges for issues concerning corrosion.